LivePerson Vs Oracle Service Cloud (formerly RightNow) : In-Depth Comparison

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Categories where LivePerson and Oracle Service Cloud (formerly RightNow) compete

Live Chat
Communication
Customer Engagement
Customer Experience
Help Desk And Ticketing

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LivePerson

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Comparing the customer bases of LivePerson and Oracle Service Cloud (formerly RightNow)

Comparing the customer bases of LivePerson and Oracle Service Cloud (formerly RightNow), we can see that LivePerson has 3933 customer(s), while Oracle Service Cloud (formerly RightNow) has 1775 customer(s). In the Live Chat category, with 3933 customer(s) LivePerson stands at 25th place by ranking, while Oracle Service Cloud (formerly RightNow) with 1775 customer(s), is at the 34th place.

LivePerson

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25th

3933 Customer

Oracle Service Cloud (formerly RightNow)

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34th

1775 Customer

Comparing the market share of LivePerson and Oracle Service Cloud (formerly RightNow)

LivePerson has a 0.50% market share in the Live Chat category, while Oracle Service Cloud (formerly RightNow) has a 0.23% market share in the same space.

Compare LivePerson vs Oracle Service Cloud (formerly RightNow) customers by geography

Comparing LivePerson and Oracle Service Cloud (formerly RightNow) customers based on their geographic location, we can see that LivePerson has more customers in United States, United Kingdom and Canada, while Oracle Service Cloud (formerly RightNow) has more customers in United States.

LivePerson

Oracle Service Cloud (formerly RightNow)

Customer Movements for this month

Gain actionable insights about the buying patterns of LivePerson vs Oracle Service Cloud (formerly RightNow)’s target audience.

LivePerson

New

45 Customer

Lost

89 Customer

Oracle Service Cloud (formerly RightNow)

New

13 Customer

Lost

7 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which LivePerson and Oracle Service Cloud (formerly RightNow) compete against each other?

LivePerson and Oracle Service Cloud (formerly RightNow) compete against each other in the Live Chat, Communication, Customer Engagement, Customer Experience, Help Desk And Ticketing.

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How does the market share of LivePerson and Oracle Service Cloud (formerly RightNow) compare in the Live Chat market?

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How many customers are acquired by LivePerson and Oracle Service Cloud (formerly RightNow) in the Live Chat segment?

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What are the countries in which LivePerson and Oracle Service Cloud (formerly RightNow) has more customers?

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