Categories where Zendesk Chat (Formerly Zopim) and Oracle Service Cloud (formerly RightNow) compete
Zendesk Chat (Formerly Zopim)
Comparing the customer bases of Zendesk Chat (Formerly Zopim) and Oracle Service Cloud (formerly RightNow), we can see that Zendesk Chat (Formerly Zopim) has 101123 customer(s), while Oracle Service Cloud (formerly RightNow) has 1775 customer(s). In the Live Chat category, with 101123 customer(s) Zendesk Chat (Formerly Zopim) stands at 3rd place by ranking, while Oracle Service Cloud (formerly RightNow) with 1775 customer(s), is at the 34th place.
Zendesk Chat (Formerly Zopim)
3rd
101123 Customer
Oracle Service Cloud (formerly RightNow)
34th
1775 Customer
Zendesk Chat (Formerly Zopim) has a 12.94% market share in the Live Chat category, while Oracle Service Cloud (formerly RightNow) has a 0.23% market share in the same space.
Comparing Zendesk Chat (Formerly Zopim) and Oracle Service Cloud (formerly RightNow) customers based on their geographic location, we can see that Zendesk Chat (Formerly Zopim) has more customers in United States, United Kingdom and Brazil, while Oracle Service Cloud (formerly RightNow) has more customers in United States.
Zendesk Chat (Formerly Zopim)
Oracle Service Cloud (formerly RightNow)
Gain actionable insights about the buying patterns of Zendesk Chat (Formerly Zopim) vs Oracle Service Cloud (formerly RightNow)’s target audience.
Zendesk Chat (Formerly Zopim)
New
406 Customer
Lost
371 Customer
Oracle Service Cloud (formerly RightNow)
New
13 Customer
Lost
7 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk Chat (Formerly Zopim) and Oracle Service Cloud (formerly RightNow) compete against each other?
Zendesk Chat (Formerly Zopim) and Oracle Service Cloud (formerly RightNow) compete against each other in the Live Chat, Help Desk And Ticketing.
How does the market share of Zendesk Chat (Formerly Zopim) and Oracle Service Cloud (formerly RightNow) compare in the Live Chat market?
How many customers are acquired by Zendesk Chat (Formerly Zopim) and Oracle Service Cloud (formerly RightNow) in the Live Chat segment?
What are the countries in which Zendesk Chat (Formerly Zopim) and Oracle Service Cloud (formerly RightNow) has more customers?
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