Question 1

What are the different markets in which
        ManageEngine ServiceDesk Plus and
        C1 (formerly Converge One) compete against each other?

Accepted Answer

ManageEngine ServiceDesk Plus and
        C1 (formerly Converge One) compete against each other in
        the IT Service, Customer Support Services, Help Desk And Ticketing, IT Asset Management, Live Chat.

Question 2

How does the market share of
        ManageEngine ServiceDesk Plus
        and C1 (formerly Converge One) compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ManageEngine ServiceDesk Plus has a
        1.14%
        market share in comparison to
        C1 (formerly Converge One)’s
        0.34%.
        Since it has a better market share coverage,
        ManageEngine ServiceDesk Plus holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        C1 (formerly Converge One) holds the
        20th spot.

Question 3

How many customers are acquired by
        ManageEngine ServiceDesk Plus and
        C1 (formerly Converge One) in the
        IT Service segment?

Accepted Answer

ManageEngine ServiceDesk Plus has
        2,170 customers and
        C1 (formerly Converge One) has
        641 customers in the
        IT Service
        segment. ManageEngine ServiceDesk Plus has
        1529 more customers than
        C1 (formerly Converge One) in this category.

Question 4

What are the countries in which
        ManageEngine ServiceDesk Plus and
        C1 (formerly Converge One) has more customers?

Accepted Answer

ManageEngine ServiceDesk Plus has more customers in United States, United Kingdom and India.
C1 (formerly Converge One) has more customers in United States, Canada and Germany.

ManageEngine ServiceDesk Plus Vs C1 (formerly Converge One) : In-Depth Comparison

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Comparing the customer bases of ManageEngine ServiceDesk Plus and C1 (formerly Converge One)

Comparing the market share of ManageEngine ServiceDesk Plus and C1 (formerly Converge One)

Compare ManageEngine ServiceDesk Plus vs C1 (formerly Converge One) customers by geography

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