Question 1

What are the different markets in which
        ServiceNow ITSM and
        C1 (formerly Converge One) compete against each other?

Accepted Answer

ServiceNow ITSM and
        C1 (formerly Converge One) compete against each other in
        the IT Service.

Question 2

How does the market share of
        ServiceNow ITSM
        and C1 (formerly Converge One) compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ServiceNow ITSM has a
        6.72%
        market share in comparison to
        C1 (formerly Converge One)’s
        0.34%.
        Since it has a better market share coverage,
        ServiceNow ITSM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        C1 (formerly Converge One) holds the
        20th spot.

Question 3

How many customers are acquired by
        ServiceNow ITSM and
        C1 (formerly Converge One) in the
        IT Service segment?

Accepted Answer

ServiceNow ITSM has
        12,803 customers and
        C1 (formerly Converge One) has
        641 customers in the
        IT Service
        segment. ServiceNow ITSM has
        12162 more customers than
        C1 (formerly Converge One) in this category.

Question 4

What are the countries in which
        ServiceNow ITSM and
        C1 (formerly Converge One) has more customers?

Accepted Answer

ServiceNow ITSM has more customers in United States, United Kingdom and India.
C1 (formerly Converge One) has more customers in United States, Canada and Germany.

ServiceNow ITSM Vs C1 (formerly Converge One) : In-Depth Comparison

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Comparing the customer bases of ServiceNow ITSM and C1 (formerly Converge One)

Comparing the market share of ServiceNow ITSM and C1 (formerly Converge One)

Compare ServiceNow ITSM vs C1 (formerly Converge One) customers by geography

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