Question 1

What are the different markets in which
        UserVoice and
        SmartSurvey compete against each other?

Accepted Answer

UserVoice and
        SmartSurvey compete against each other in
        the Survey, Customer Engagement, Customer Feedback Tools, Customer Satisfaction Ratings, Idea Management.

Question 2

How does the market share of
        UserVoice
        and SmartSurvey compare in the
        Survey market?

Accepted Answer

In the Survey market,
        UserVoice has a
        0.31%
        market share in comparison to
        SmartSurvey’s
        0.16%.
        Since it has a better market share coverage,
        UserVoice holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Survey category, while
        SmartSurvey holds the
        15th spot.

Question 3

How many customers are acquired by
        UserVoice and
        SmartSurvey in the
        Survey segment?

Accepted Answer

UserVoice has
        3,626 customers and
        SmartSurvey has
        1,875 customers in the
        Survey
        segment. UserVoice has
        1751 more customers than
        SmartSurvey in this category.

Question 4

What are the countries in which
        UserVoice and
        SmartSurvey has more customers?

Accepted Answer

UserVoice has more customers in United States, United Kingdom and France.
SmartSurvey has more customers in United Kingdom, United States and Ireland.

UserVoice Vs SmartSurvey : In-Depth Comparison

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Comparing the customer bases of UserVoice and SmartSurvey

Comparing the market share of UserVoice and SmartSurvey

Compare UserVoice vs SmartSurvey customers by geography

Customer Movements for this month

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