Question 1

What are the different markets in which
        Cisco SocialMiner and
        Trooya compete against each other?

Accepted Answer

Cisco SocialMiner and
        Trooya compete against each other in
        the Social Customer Support, Cloud Contact Center Software.

Question 2

How does the market share of
        Cisco SocialMiner
        and Trooya compare in the
        Social Customer Support market?

Accepted Answer

In the Social Customer Support market,
        Cisco SocialMiner has a
        0.14%
        market share in comparison to
        Trooya’s
        0.01%.
        Since it has a better market share coverage,
        Cisco SocialMiner holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Social Customer Support category, while
        Trooya holds the
        26th spot.

Question 3

How many customers are acquired by
        Cisco SocialMiner and
        Trooya in the
        Social Customer Support segment?

Accepted Answer

Cisco SocialMiner has
        41 customers and
        Trooya has
        2 customers in the
        Social Customer Support
        segment. Cisco SocialMiner has
        39 more customers than
        Trooya in this category.

Question 4

What are the countries in which
        Cisco SocialMiner and
        Trooya has more customers?

Accepted Answer

Cisco SocialMiner has more customers in United States, United Kingdom and Indonesia.
Trooya has more customers in and India.

Cisco SocialMiner Vs Trooya : In-Depth Comparison

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Comparing the customer bases of Cisco SocialMiner and Trooya

Comparing the market share of Cisco SocialMiner and Trooya

Compare Cisco SocialMiner vs Trooya customers by geography

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