Question 1

What are the different markets in which
        Sprout Social and
        Modern compete against each other?

Accepted Answer

Sprout Social and
        Modern compete against each other in
        the Social Customer Support, Social Media Management, Brand Management, Marketing Analytics, Reputation Management.

Question 2

How does the market share of
        Sprout Social
        and Modern compare in the
        Social Customer Support market?

Accepted Answer

In the Social Customer Support market,
        Sprout Social has a
        72.99%
        market share in comparison to
        Modern’s
        0.17%.
        Since it has a better market share coverage,
        Sprout Social holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Social Customer Support category, while
        Modern holds the
        8th spot.

Question 3

How many customers are acquired by
        Sprout Social and
        Modern in the
        Social Customer Support segment?

Accepted Answer

Sprout Social has
        20,953 customers and
        Modern has
        50 customers in the
        Social Customer Support
        segment. Sprout Social has
        20903 more customers than
        Modern in this category.

Question 4

What are the countries in which
        Sprout Social and
        Modern has more customers?

Accepted Answer

Sprout Social has more customers in United States, United Kingdom and Canada.
Modern has more customers in Malaysia, United States and People's Republic of China.

Sprout Social Vs Modern : In-Depth Comparison

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Comparing the customer bases of Sprout Social and Modern

Comparing the market share of Sprout Social and Modern

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