Question 1

What are the different markets in which
        SugarCRM and
        CiviCRM compete against each other?

Accepted Answer

SugarCRM and
        CiviCRM compete against each other in
        the Sales Management, Business Intelligence (BI), Contact Management, Lead Management, Marketing Automation Platforms.

Question 2

How does the market share of
        SugarCRM
        and CiviCRM compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        SugarCRM has a
        0.78%
        market share in comparison to
        CiviCRM’s
        0.25%.
        Since it has a better market share coverage,
        SugarCRM holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        CiviCRM holds the
        35th spot.

Question 3

How many customers are acquired by
        SugarCRM and
        CiviCRM in the
        Sales Management segment?

Accepted Answer

SugarCRM has
        6,872 customers and
        CiviCRM has
        2,207 customers in the
        Sales Management
        segment. SugarCRM has
        4665 more customers than
        CiviCRM in this category.

Question 4

What are the countries in which
        SugarCRM and
        CiviCRM has more customers?

Accepted Answer

SugarCRM has more customers in United States, United Kingdom and India.
CiviCRM has more customers in United States, United Kingdom and Canada.

SugarCRM Vs CiviCRM : In-Depth Comparison

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Comparing the customer bases of SugarCRM and CiviCRM

Comparing the market share of SugarCRM and CiviCRM

Compare SugarCRM vs CiviCRM customers by geography

Customer Movements for this month

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