Question 1

What are the different markets in which
        Salesforce Live Agent and
        oct8ne compete against each other?

Accepted Answer

Salesforce Live Agent and
        oct8ne compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and oct8ne compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.66%
        market share in comparison to
        oct8ne’s
        0.11%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        21st
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        oct8ne holds the
        57th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        oct8ne in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        5,169 customers and
        oct8ne has
        854 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        4315 more customers than
        oct8ne in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        oct8ne has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, Canada and United Kingdom.
oct8ne has more customers in Spain, Italy and United States.

Salesforce Live Agent Vs oct8ne : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and oct8ne

Comparing the market share of Salesforce Live Agent and oct8ne

Compare Salesforce Live Agent vs oct8ne customers by geography

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