Question 1

What are the different markets in which
        Freshchat and
        Ngage Live Chat compete against each other?

Accepted Answer

Freshchat and
        Ngage Live Chat compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and Ngage Live Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.31%
        market share in comparison to
        Ngage Live Chat’s
        0.02%.
        Since it has a better market share coverage,
        Freshchat holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Ngage Live Chat holds the
        96th spot.

Question 3

How many customers are acquired by
        Freshchat and
        Ngage Live Chat in the
        Live Chat segment?

Accepted Answer

Freshchat has
        10,273 customers and
        Ngage Live Chat has
        161 customers in the
        Live Chat
        segment. Freshchat has
        10112 more customers than
        Ngage Live Chat in this category.

Question 4

What are the countries in which
        Freshchat and
        Ngage Live Chat has more customers?

Accepted Answer

Freshchat has more customers in United States, Netherlands and India.
Ngage Live Chat has more customers in United States, Canada and Australia.

Freshchat Vs Ngage Live Chat : In-Depth Comparison

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Comparing the customer bases of Freshchat and Ngage Live Chat

Comparing the market share of Freshchat and Ngage Live Chat

Compare Freshchat vs Ngage Live Chat customers by geography

Customer Movements for this month

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