Question 1

What are the different markets in which
        Freshchat and
        Livesupport compete against each other?

Accepted Answer

Freshchat and
        Livesupport compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and Livesupport compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.31%
        market share in comparison to
        Livesupport’s
        0.01%.
        Since it has a better market share coverage,
        Freshchat holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Livesupport holds the
        122nd spot.

Question 3

How many customers are acquired by
        Freshchat and
        Livesupport in the
        Live Chat segment?

Accepted Answer

Freshchat has
        10,273 customers and
        Livesupport has
        56 customers in the
        Live Chat
        segment. Freshchat has
        10217 more customers than
        Livesupport in this category.

Question 4

What are the countries in which
        Freshchat and
        Livesupport has more customers?

Accepted Answer

Freshchat has more customers in United States, Netherlands and India.
Livesupport has more customers in United States, India and United Kingdom.

Freshchat Vs Livesupport : In-Depth Comparison

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Comparing the customer bases of Freshchat and Livesupport

Comparing the market share of Freshchat and Livesupport

Compare Freshchat vs Livesupport customers by geography

Customer Movements for this month

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