Question 1

What are the different markets in which
        LiveAgent and
        MyHub Intranet compete against each other?

Accepted Answer

LiveAgent and
        MyHub Intranet compete against each other in
        the Knowledge Management, Communication, Contact Center, Customer Experience, Employee Engagement.

Question 2

How does the market share of
        LiveAgent
        and MyHub Intranet compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.27%
        market share in comparison to
        MyHub Intranet’s
        0.02%.
        Since it has a better market share coverage,
        LiveAgent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        MyHub Intranet holds the
        36th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        MyHub Intranet in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        6,018 customers and
        MyHub Intranet has
        366 customers in the
        Knowledge Management
        segment. LiveAgent has
        5652 more customers than
        MyHub Intranet in this category.

Question 4

What are the countries in which
        LiveAgent and
        MyHub Intranet has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
MyHub Intranet has more customers in United States, United Kingdom and Australia.

LiveAgent Vs MyHub Intranet : In-Depth Comparison

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Comparing the customer bases of LiveAgent and MyHub Intranet

Comparing the market share of LiveAgent and MyHub Intranet

Compare LiveAgent vs MyHub Intranet customers by geography

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