Question 1

What are the different markets in which
        Zendesk and
        LiveOps compete against each other?

Accepted Answer

Zendesk and
        LiveOps compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Customer Experience, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and LiveOps compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Zendesk has a
        81.51%
        market share in comparison to
        LiveOps’s
        0.74%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        LiveOps holds the
        8th spot.

Question 3

How many customers are acquired by
        Zendesk and
        LiveOps in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Zendesk has
        180,414 customers and
        LiveOps has
        1,641 customers in the
        Interactive Voice Response (IVR)
        segment. Zendesk has
        178773 more customers than
        LiveOps in this category.

Question 4

What are the countries in which
        Zendesk and
        LiveOps has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
LiveOps has more customers in United States, United Kingdom and Canada.

Zendesk Vs LiveOps : In-Depth Comparison

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Comparing the customer bases of Zendesk and LiveOps

Comparing the market share of Zendesk and LiveOps

Compare Zendesk vs LiveOps customers by geography

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