Question 1

What are the different markets in which
        ServiceNow ITSM and
        Serviceaide compete against each other?

Accepted Answer

ServiceNow ITSM and
        Serviceaide compete against each other in
        the IT Service, IT Management.

Question 2

How does the market share of
        ServiceNow ITSM
        and Serviceaide compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ServiceNow ITSM has a
        6.72%
        market share in comparison to
        Serviceaide’s
        0.08%.
        Since it has a better market share coverage,
        ServiceNow ITSM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        Serviceaide holds the
        28th spot.

Question 3

How many customers are acquired by
        ServiceNow ITSM and
        Serviceaide in the
        IT Service segment?

Accepted Answer

ServiceNow ITSM has
        12,803 customers and
        Serviceaide has
        149 customers in the
        IT Service
        segment. ServiceNow ITSM has
        12654 more customers than
        Serviceaide in this category.

Question 4

What are the countries in which
        ServiceNow ITSM and
        Serviceaide has more customers?

Accepted Answer

ServiceNow ITSM has more customers in United States, United Kingdom and India.
Serviceaide has more customers in Brazil, United States and France.

ServiceNow ITSM Vs Serviceaide : In-Depth Comparison

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Comparing the customer bases of ServiceNow ITSM and Serviceaide

Comparing the market share of ServiceNow ITSM and Serviceaide

Compare ServiceNow ITSM vs Serviceaide customers by geography

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