Question 1

What are the different markets in which
        SolarWinds RMM and
        mHelpDesk compete against each other?

Accepted Answer

SolarWinds RMM and
        mHelpDesk compete against each other in
        the IT Service, Applications Suite, Collaborative Calendars, Employee Scheduling, IT Asset Management.

Question 2

How does the market share of
        SolarWinds RMM
        and mHelpDesk compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        SolarWinds RMM has a
        0.50%
        market share in comparison to
        mHelpDesk’s
        0.08%.
        Since it has a better market share coverage,
        SolarWinds RMM holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        mHelpDesk holds the
        29th spot.

Question 3

How many customers are acquired by
        SolarWinds RMM and
        mHelpDesk in the
        IT Service segment?

Accepted Answer

SolarWinds RMM has
        955 customers and
        mHelpDesk has
        145 customers in the
        IT Service
        segment. SolarWinds RMM has
        810 more customers than
        mHelpDesk in this category.

Question 4

What are the countries in which
        SolarWinds RMM and
        mHelpDesk has more customers?

Accepted Answer

SolarWinds RMM has more customers in United States, United Kingdom and Canada.
mHelpDesk has more customers in United States, Canada and United Kingdom.

SolarWinds RMM Vs mHelpDesk : In-Depth Comparison

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Comparing the customer bases of SolarWinds RMM and mHelpDesk

Comparing the market share of SolarWinds RMM and mHelpDesk

Compare SolarWinds RMM vs mHelpDesk customers by geography

Customer Movements for this month

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