Question 1

What are the different markets in which
        ServiceNow ITSM and
        InvGate Service Desk compete against each other?

Accepted Answer

ServiceNow ITSM and
        InvGate Service Desk compete against each other in
        the IT Service.

Question 2

How does the market share of
        ServiceNow ITSM
        and InvGate Service Desk compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ServiceNow ITSM has a
        6.72%
        market share in comparison to
        InvGate Service Desk’s
        0.08%.
        Since it has a better market share coverage,
        ServiceNow ITSM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        InvGate Service Desk holds the
        27th spot.

Question 3

How many customers are acquired by
        ServiceNow ITSM and
        InvGate Service Desk in the
        IT Service segment?

Accepted Answer

ServiceNow ITSM has
        12,803 customers and
        InvGate Service Desk has
        150 customers in the
        IT Service
        segment. ServiceNow ITSM has
        12653 more customers than
        InvGate Service Desk in this category.

Question 4

What are the countries in which
        ServiceNow ITSM and
        InvGate Service Desk has more customers?

Accepted Answer

ServiceNow ITSM has more customers in United States, United Kingdom and India.
InvGate Service Desk has more customers in Argentina, United States and Chile.

ServiceNow ITSM Vs InvGate Service Desk : In-Depth Comparison

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Comparing the customer bases of ServiceNow ITSM and InvGate Service Desk

Comparing the market share of ServiceNow ITSM and InvGate Service Desk

Compare ServiceNow ITSM vs InvGate Service Desk customers by geography

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