Question 1

What are the different markets in which
        BMC Remedy ARS and
        iSupport Software compete against each other?

Accepted Answer

BMC Remedy ARS and
        iSupport Software compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        BMC Remedy ARS
        and iSupport Software compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        BMC Remedy ARS has a
        1.07%
        market share in comparison to
        iSupport Software’s
        0.09%.
        Since it has a better market share coverage,
        BMC Remedy ARS holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        iSupport Software holds the
        50th spot.

Question 3

How many customers are acquired by
        BMC Remedy ARS and
        iSupport Software in the
        IT Service Management segment?

Accepted Answer

BMC Remedy ARS has
        687 customers and
        iSupport Software has
        59 customers in the
        IT Service Management
        segment. BMC Remedy ARS has
        628 more customers than
        iSupport Software in this category.

Question 4

What are the countries in which
        BMC Remedy ARS and
        iSupport Software has more customers?

Accepted Answer

BMC Remedy ARS has more customers in United States, United Kingdom and Canada.
iSupport Software has more customers in United States, Canada and Switzerland.

BMC Remedy ARS Vs iSupport Software : In-Depth Comparison

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Comparing the customer bases of BMC Remedy ARS and iSupport Software

Comparing the market share of BMC Remedy ARS and iSupport Software

Compare BMC Remedy ARS vs iSupport Software customers by geography

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