Question 1

What are the different markets in which
        AppDynamics and
        CA Service Desk Manager compete against each other?

Accepted Answer

AppDynamics and
        CA Service Desk Manager compete against each other in
        the IT Management, Application Performance Monitoring, Mobile Analytics, System Administration.

Question 2

How does the market share of
        AppDynamics
        and CA Service Desk Manager compare in the
        IT Management market?

Accepted Answer

In the IT Management market,
        AppDynamics has a
        2.50%
        market share in comparison to
        CA Service Desk Manager’s
        0.18%.
        Since it has a better market share coverage,
        AppDynamics holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the IT Management category, while
        CA Service Desk Manager holds the
        55th spot.

Question 3

How many customers are acquired by
        AppDynamics and
        CA Service Desk Manager in the
        IT Management segment?

Accepted Answer

AppDynamics has
        10,969 customers and
        CA Service Desk Manager has
        809 customers in the
        IT Management
        segment. AppDynamics has
        10160 more customers than
        CA Service Desk Manager in this category.

Question 4

What are the countries in which
        AppDynamics and
        CA Service Desk Manager has more customers?

Accepted Answer

AppDynamics has more customers in United States, India and United Kingdom.
CA Service Desk Manager has more customers in United States, Brazil and India.

AppDynamics Vs CA Service Desk Manager : In-Depth Comparison

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Comparing the customer bases of AppDynamics and CA Service Desk Manager

Comparing the market share of AppDynamics and CA Service Desk Manager

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