Question 1

What are the different markets in which
        Zendesk and
        Taskworld compete against each other?

Accepted Answer

Zendesk and
        Taskworld compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Taskworld compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        5.08%
        market share in comparison to
        Taskworld’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Taskworld holds the
        83rd spot.

Question 3

How many customers are acquired by
        Zendesk and
        Taskworld in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        180,414 customers and
        Taskworld has
        56 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        180358 more customers than
        Taskworld in this category.

Question 4

What are the countries in which
        Zendesk and
        Taskworld has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Taskworld has more customers in United States, France and Thailand.

Zendesk Vs Taskworld : In-Depth Comparison

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Comparing the customer bases of Zendesk and Taskworld

Comparing the market share of Zendesk and Taskworld

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