Question 1

What are the different markets in which
        Zoho Desk and
        LiveHelpNow compete against each other?

Accepted Answer

Zoho Desk and
        LiveHelpNow compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Engagement, Customer Experience, Help Desk And Ticketing.

Question 2

How does the market share of
        Zoho Desk
        and LiveHelpNow compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Zoho Desk has a
        6.80%
        market share in comparison to
        LiveHelpNow’s
        0.81%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        LiveHelpNow holds the
        23rd spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        LiveHelpNow in the
        Helpdesk Tools segment?

Accepted Answer

Zoho Desk has
        7,296 customers and
        LiveHelpNow has
        874 customers in the
        Helpdesk Tools
        segment. Zoho Desk has
        6422 more customers than
        LiveHelpNow in this category.

Question 4

What are the countries in which
        Zoho Desk and
        LiveHelpNow has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and United Kingdom.
LiveHelpNow has more customers in United States, United Kingdom and Canada.

Zoho Desk Vs LiveHelpNow : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and LiveHelpNow

Comparing the market share of Zoho Desk and LiveHelpNow

Compare Zoho Desk vs LiveHelpNow customers by geography

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