Next IT
Next IT is a virtual assistant that help companies deliver the perfect online customer experience.
Market Share of Next IT
Current Customer(s)
377
Market Share (Est.)
0.35%
Ranking
#35
Top Competitors and Alternatives of Next IT
The top three of Next IT’s competitors in the Help Desk And Ticketing category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 15063 | 14.04% | Next IT vs Gorgias |
| Help Scout | 11525 | 10.75% | Next IT vs Help Scout |
| SherpaDesk | 11391 | 10.62% | Next IT vs SherpaDesk |
| ConnectWise | 8013 | 7.47% | Next IT vs ConnectWise |
| Zoho Desk | 7296 | 6.80% | Next IT vs Zoho Desk |
| LiveAgent | 6018 | 5.61% | Next IT vs LiveAgent |
| Agent.ai | 5458 | 5.09% | Next IT vs Agent.ai |
| OTRS | 4918 | 4.59% | Next IT vs OTRS |
| osTicket | 4338 | 4.04% | Next IT vs osTicket |
| Front | 3306 | 3.08% | Next IT vs Front |
| Spiceworks Help Desk | 2931 | 2.73% | Next IT vs Spiceworks Help Desk |
| ManageEngine ServiceDesk Plus | 2170 | 2.02% | Next IT vs ManageEngine ServiceDesk Plus |
| Kayako | 1785 | 1.66% | Next IT vs Kayako |
| Oracle Service Cloud (formerly RightNow) | 1775 | 1.65% | Next IT vs Oracle Service Cloud (formerly RightNow) |
| TeamSupport | 1769 | 1.65% | Next IT vs TeamSupport |
| Chaport Live Chat | 1720 | 1.60% | Next IT vs Chaport Live Chat |
| SupportSystem | 1131 | 1.05% | Next IT vs SupportSystem |
| HappyFox | 1089 | 1.02% | Next IT vs HappyFox |
| Helpshift | 1029 | 0.96% | Next IT vs Helpshift |
| Web Help Desk | 968 | 0.90% | Next IT vs Web Help Desk |
Popular Comparisons
Top Competitors and Alternatives of Next IT
The top three of Next IT’s competitors in the Help Desk And Ticketing category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
Next IT vs Gorgias
Next IT vs Help Scout
Next IT vs SherpaDesk
Next IT vs ConnectWise
Next IT vs Zoho Desk
Next IT vs LiveAgent
Next IT vs Agent.ai
Next IT vs OTRS
Customers of Next IT
Around the world in 2026, over 375 companies have started using Next IT as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Infosys Ltd | 10,000+ | Bengaluru | Karnataka | India |     |
| L'Oreal | 10,000+ | Paris | Ile-de-France | France | |
| Shell | 10,000+ | London | England | United Kingdom | |
| Gartner, Inc. | 10,000+ | Stamford | Connecticut | United States | |
| TEKsystems | 10,000+ | Hanover | Maryland | United States | |
| Innova Solutions | 10,000+ | Atlanta | Georgia | United States | |
| Chubb | 10,000+ | Zurich | Zurich | Switzerland | |
| Texas Instruments | 10,000+ | Dallas | Texas | United States | |
| Metropolitan Police | 10,000+ | London | England | United Kingdom | |
| Unisys | 10,000+ | Blue Bell | Pennsylvania | United States | |
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Next IT Customers by Products and Services
The top three products and services offering customers that use Next IT for Help Desk And Ticketing are Cloud Services (21), Managed Services (17), Cybersecurity (13).
Customers
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Next IT Customers by Employee Size
The majority of Next IT's customers for the helpdesk-tools category fall in the company size of 10,000+ employees (94 companies), 20 - 49 employees (63 companies), 100 - 249 employees (51 companies).
Employee Size
Next IT Customers by Geography
The top three geographies of Next IT for helpdesk-tools are the United States with 156(50.98%), United Kingdom with 48(15.69%), India with 22(7.19%) customers respectively.
Customers
Employees of Next IT
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FAQ
Find answers to the most often asked questions by users.
Who are the top Next IT competitors?
Next IT’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of Next IT competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Next IT and 40,000 other technologies on the internet. You can also compare Next IT and its feature with top competitors here : Next IT vs Gorgias Next IT vs Help Scout Next IT vs SherpaDesk.
What is Next IT customer distribution based on company size?
What is Next IT market share in the helpdesk-tools?
What are the top countries that use Next IT?
What are the top industries that use Next IT?
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