Question 1

What are the different markets in which
        Zimbra and
        KANA Express compete against each other?

Accepted Answer

Zimbra and
        KANA Express compete against each other in
        the Email Management, Communication, Customer Experience, Email Client, Instant Messaging And Chat.

Question 2

How does the market share of
        Zimbra
        and KANA Express compare in the
        Email Management market?

Accepted Answer

In the Email Management market,
        Zimbra has a
        0.32%
        market share in comparison to
        KANA Express’s
        0.00%.
        Since it has a better market share coverage,
        Zimbra holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Email Management category, while
        KANA Express holds the
        108th spot.

Question 3

How many customers are acquired by
        Zimbra and
        KANA Express in the
        Email Management segment?

Accepted Answer

Zimbra has
        6,865 customers and
        KANA Express has
        8 customers in the
        Email Management
        segment. Zimbra has
        6857 more customers than
        KANA Express in this category.

Question 4

What are the countries in which
        Zimbra and
        KANA Express has more customers?

Accepted Answer

Zimbra has more customers in United States, Brazil and India.
KANA Express has more customers in United States, Belgium and India.

Zimbra Vs KANA Express : In-Depth Comparison

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Comparing the customer bases of Zimbra and KANA Express

Comparing the market share of Zimbra and KANA Express

Compare Zimbra vs KANA Express customers by geography

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