Question 1

What are the different markets in which
        Zendesk and
        Zoho CRM Plus compete against each other?

Accepted Answer

Zendesk and
        Zoho CRM Plus compete against each other in
        the Customer Experience, Applications Suite, Contact Center, Customer Engagement, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and Zoho CRM Plus compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.18%
        market share in comparison to
        Zoho CRM Plus’s
        0.04%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Zoho CRM Plus holds the
        77th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Zoho CRM Plus in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        180,414 customers and
        Zoho CRM Plus has
        568 customers in the
        Customer Experience
        segment. Zendesk has
        179846 more customers than
        Zoho CRM Plus in this category.

Question 4

What are the countries in which
        Zendesk and
        Zoho CRM Plus has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Zoho CRM Plus has more customers in United States, India and United Kingdom.

Zendesk Vs Zoho CRM Plus : In-Depth Comparison

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Comparing the customer bases of Zendesk and Zoho CRM Plus

Comparing the market share of Zendesk and Zoho CRM Plus

Compare Zendesk vs Zoho CRM Plus customers by geography

Customer Movements for this month

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