Question 1

What are the different markets in which
        Zendesk and
        Grade.us compete against each other?

Accepted Answer

Zendesk and
        Grade.us compete against each other in
        the Customer Experience, Brand Management, Contact Center, Customer Satisfaction Ratings, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and Grade.us compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.18%
        market share in comparison to
        Grade.us’s
        0.07%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Grade.us holds the
        63rd spot.

Question 3

How many customers are acquired by
        Zendesk and
        Grade.us in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        180,414 customers and
        Grade.us has
        914 customers in the
        Customer Experience
        segment. Zendesk has
        179500 more customers than
        Grade.us in this category.

Question 4

What are the countries in which
        Zendesk and
        Grade.us has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Grade.us has more customers in United States, New Zealand and Canada.

Zendesk Vs Grade.us : In-Depth Comparison

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Comparing the customer bases of Zendesk and Grade.us

Comparing the market share of Zendesk and Grade.us

Compare Zendesk vs Grade.us customers by geography

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