Question 1

What are the different markets in which
        Zendesk and
        Thanx Media compete against each other?

Accepted Answer

Zendesk and
        Thanx Media compete against each other in
        the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Thanx Media compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.18%
        market share in comparison to
        Thanx Media’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Thanx Media holds the
        201st spot.

Question 3

How many customers are acquired by
        Zendesk and
        Thanx Media in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        180,414 customers and
        Thanx Media has
        17 customers in the
        Customer Experience
        segment. Zendesk has
        180397 more customers than
        Thanx Media in this category.

Question 4

What are the countries in which
        Zendesk and
        Thanx Media has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Thanx Media has more customers in and United States.

Zendesk Vs Thanx Media : In-Depth Comparison

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Comparing the customer bases of Zendesk and Thanx Media

Comparing the market share of Zendesk and Thanx Media

Compare Zendesk vs Thanx Media customers by geography

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