Medallia
Medallia is to Get feedback from customers directly and through social media. Recover customers at risk. Drive online reviews and testimonials. Identi...Read more
Market Share of Medallia
Current Customer(s)
4342
Market Share (Est.)
0.34%
Ranking
#34
Top Competitors and Alternatives of Medallia
The top three of Medallia’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 180414 | 14.18% | Medallia vs Zendesk |
| Intercom | 161360 | 12.68% | Medallia vs Intercom |
| Trustpilot | 159053 | 12.50% | Medallia vs Trustpilot |
| Adobe Marketing Cloud | 86000 | 6.76% | Medallia vs Adobe Marketing Cloud |
| Qualtrics | 82255 | 6.46% | Medallia vs Qualtrics |
| Adobe Experience Cloud | 80941 | 6.36% | Medallia vs Adobe Experience Cloud |
| Freshworks | 41343 | 3.25% | Medallia vs Freshworks |
| Adobe Commerce Cloud | 40583 | 3.19% | Medallia vs Adobe Commerce Cloud |
| Smartlook | 31707 | 2.49% | Medallia vs Smartlook |
| Zoho CRM | 31668 | 2.49% | Medallia vs Zoho CRM |
| Qualtrics Research Core | 28423 | 2.23% | Medallia vs Qualtrics Research Core |
| Pendo | 25756 | 2.02% | Medallia vs Pendo |
| Pipedrive | 22473 | 1.77% | Medallia vs Pipedrive |
| Podium | 21655 | 1.70% | Medallia vs Podium |
| Yotpo | 21154 | 1.66% | Medallia vs Yotpo |
| Campaign Monitor | 18600 | 1.46% | Medallia vs Campaign Monitor |
| ClickTale | 16109 | 1.27% | Medallia vs ClickTale |
| Salesforce Service Cloud | 15895 | 1.25% | Medallia vs Salesforce Service Cloud |
| Smile.io | 13741 | 1.08% | Medallia vs Smile.io |
| OneAll | 13499 | 1.06% | Medallia vs OneAll |
Popular Comparisons
Top Competitors and Alternatives of Medallia
The top three of Medallia’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.
Medallia vs Zendesk
Medallia vs Intercom
Medallia vs Trustpilot
Medallia vs Adobe Marketing Cloud
Medallia vs Qualtrics
Medallia vs Adobe Experience Cloud
Medallia vs Freshworks
Medallia vs Adobe Commerce Cloud
Customers of Medallia
Around the world in 2026, over 4270 companies have started using Medallia as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Macquarie Group | 10,000+ | Sydney | New South Wales | Australia |     |
| Eviden | 10,000+ | Bezons | Ile-de-France | France | |
| Xerox | 10,000+ | Norwalk | Connecticut | United States | |
| GSA | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Burberry | 10,000+ | London | England | United Kingdom | |
| HSBC | 10,000+ | London | England | United Kingdom | |
| JW Marriott | 10,000+ | Bethesda | Maryland | United States | |
| Sheraton Grand Rio Hotel & Resort | 10,000+ | Bethesda | Maryland | United States | |
| BNP Paribas Personal Finance | 10,000+ | Paris | Ile-de-France | France | |
| Telstra | 10,000+ | Sydney | New South Wales | Australia | |
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Medallia Customers by Products and Services
The top three products and services offering customers that use Medallia for Customer Experience are Accessories (113), Insurance (111), Wealth Management (95).
Customers
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Medallia Customers by Employee Size
The majority of Medallia's customers for the customer-experience category fall in the company size of 10,000+ employees (864 companies), 1,000 - 4,999 employees (658 companies), 0 - 9 employees (593 companies).
Employee Size
Medallia Customers by Geography
The top three geographies of Medallia for customer-experience are the United States with 2481(70.22%), United Kingdom with 340(9.62%), Canada with 127(3.59%) customers respectively.
Customers
Employees of Medallia
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FAQ
Find answers to the most often asked questions by users.
Who are the top Medallia competitors?
Medallia’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Medallia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Medallia and 40,000 other technologies on the internet. You can also compare Medallia and its feature with top competitors here : Medallia vs Zendesk Medallia vs Intercom Medallia vs Trustpilot.
What is Medallia customer distribution based on company size?
What is Medallia market share in the customer-experience?
What are the top countries that use Medallia?
What are the top industries that use Medallia?
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