Question 1

What are the different markets in which
        Sitecore and
        LivePerson compete against each other?

Accepted Answer

Sitecore and
        LivePerson compete against each other in
        the Customer Experience, Audience Insights, Communication, Customer Data Integration, Customer Engagement.

Question 2

How does the market share of
        Sitecore
        and LivePerson compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Sitecore has a
        1.02%
        market share in comparison to
        LivePerson’s
        0.31%.
        Since it has a better market share coverage,
        Sitecore holds the
        21st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        LivePerson holds the
        35th spot.

Question 3

How many customers are acquired by
        Sitecore and
        LivePerson in the
        Customer Experience segment?

Accepted Answer

Sitecore has
        12,918 customers and
        LivePerson has
        3,933 customers in the
        Customer Experience
        segment. Sitecore has
        8985 more customers than
        LivePerson in this category.

Question 4

What are the countries in which
        Sitecore and
        LivePerson has more customers?

Accepted Answer

Sitecore has more customers in United States, United Kingdom and Australia.
LivePerson has more customers in United States, United Kingdom and Canada.

Sitecore Vs LivePerson : In-Depth Comparison

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Comparing the customer bases of Sitecore and LivePerson

Comparing the market share of Sitecore and LivePerson

Compare Sitecore vs LivePerson customers by geography

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