Question 1

What are the different markets in which
        ClickTale and
        Retently NPS compete against each other?

Accepted Answer

ClickTale and
        Retently NPS compete against each other in
        the Customer Experience, Advocate Marketing, Analytics, Heatmaps, Web Analytics.

Question 2

How does the market share of
        ClickTale
        and Retently NPS compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        ClickTale has a
        1.27%
        market share in comparison to
        Retently NPS’s
        0.00%.
        Since it has a better market share coverage,
        ClickTale holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Retently NPS holds the
        160th spot.

Question 3

How many customers are acquired by
        ClickTale and
        Retently NPS in the
        Customer Experience segment?

Accepted Answer

ClickTale has
        16,109 customers and
        Retently NPS has
        58 customers in the
        Customer Experience
        segment. ClickTale has
        16051 more customers than
        Retently NPS in this category.

Question 4

What are the countries in which
        ClickTale and
        Retently NPS has more customers?

Accepted Answer

ClickTale has more customers in United States, United Kingdom and France.
Retently NPS has more customers in United States, Australia and Hungary.

ClickTale Vs Retently NPS : In-Depth Comparison

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Comparing the customer bases of ClickTale and Retently NPS

Comparing the market share of ClickTale and Retently NPS

Compare ClickTale vs Retently NPS customers by geography

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