Question 1

What are the different markets in which
        Zoho Desk and
        Zoho CRM Plus compete against each other?

Accepted Answer

Zoho Desk and
        Zoho CRM Plus compete against each other in
        the Customer Engagement, Customer Experience, Applications Suite, Contact Center, Helpdesk Tools.

Question 2

How does the market share of
        Zoho Desk
        and Zoho CRM Plus compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho Desk has a
        1.30%
        market share in comparison to
        Zoho CRM Plus’s
        0.10%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Zoho CRM Plus holds the
        50th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Zoho CRM Plus in the
        Customer Engagement segment?

Accepted Answer

Zoho Desk has
        7,296 customers and
        Zoho CRM Plus has
        568 customers in the
        Customer Engagement
        segment. Zoho Desk has
        6728 more customers than
        Zoho CRM Plus in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Zoho CRM Plus has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and United Kingdom.
Zoho CRM Plus has more customers in United States, India and United Kingdom.

Zoho Desk Vs Zoho CRM Plus : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Zoho CRM Plus

Comparing the market share of Zoho Desk and Zoho CRM Plus

Compare Zoho Desk vs Zoho CRM Plus customers by geography

Customer Movements for this month

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