Question 1

What are the different markets in which
        Zoho Desk and
        REVE Chat compete against each other?

Accepted Answer

Zoho Desk and
        REVE Chat compete against each other in
        the Customer Engagement, Instant Messaging And Chat, Contact Center, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        Zoho Desk
        and REVE Chat compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho Desk has a
        1.30%
        market share in comparison to
        REVE Chat’s
        0.03%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        REVE Chat holds the
        79th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        REVE Chat in the
        Customer Engagement segment?

Accepted Answer

Zoho Desk has
        7,296 customers and
        REVE Chat has
        192 customers in the
        Customer Engagement
        segment. Zoho Desk has
        7104 more customers than
        REVE Chat in this category.

Question 4

What are the countries in which
        Zoho Desk and
        REVE Chat has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and United Kingdom.
REVE Chat has more customers in United States, Bangladesh and India.

Zoho Desk Vs REVE Chat : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and REVE Chat

Comparing the market share of Zoho Desk and REVE Chat

Compare Zoho Desk vs REVE Chat customers by geography

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