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Oracle Cloud CX

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Oracle Cloud CX is a comprehensive suite for managing customer experience across channels.

Customer Engagement
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Market Share of Oracle Cloud CX

Current Customer(s)

133

Market Share (Est.)

0.02%

Ranking

#86

Top Competitors and Alternatives of Oracle Cloud CX

The top three of Oracle Cloud CX’s competitors in the Customer Engagement category are Intercom with 28.69%, Brevo with 9.11%, Zoho CRM with 5.63% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom16136028.69%Oracle Cloud CX vs Intercom
Brevo512429.11%Oracle Cloud CX vs Brevo
Zoho CRM316685.63%Oracle Cloud CX vs Zoho CRM
Zoho SalesIQ305545.43%Oracle Cloud CX vs Zoho SalesIQ
LiveChat294495.24%Oracle Cloud CX vs LiveChat
Pendo257564.58%Oracle Cloud CX vs Pendo
Pipedrive224734.00%Oracle Cloud CX vs Pipedrive
Yotpo211543.76%Oracle Cloud CX vs Yotpo
Salesforce Service Cloud158952.83%Oracle Cloud CX vs Salesforce Service Cloud
Sumo157482.80%Oracle Cloud CX vs Sumo
Salesforce Commerce Cloud142812.54%Oracle Cloud CX vs Salesforce Commerce Cloud
Smile.io for Shopify135632.41%Oracle Cloud CX vs Smile.io for Shopify
Salesforce Engage128242.28%Oracle Cloud CX vs Salesforce Engage
Genesys PureCloud105541.88%Oracle Cloud CX vs Genesys PureCloud
WalkMe86601.54%Oracle Cloud CX vs WalkMe
Zoho Desk72961.30%Oracle Cloud CX vs Zoho Desk
Feefo57731.03%Oracle Cloud CX vs Feefo
Survicate54060.96%Oracle Cloud CX vs Survicate
SendX51960.92%Oracle Cloud CX vs SendX
Five949520.88%Oracle Cloud CX vs Five9
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Popular Comparisons

Top Competitors and Alternatives of Oracle Cloud CX

The top three of Oracle Cloud CX’s competitors in the Customer Engagement category are Intercom with 28.69%, Brevo with 9.11%, Zoho CRM with 5.63% market share.

Oracle Cloud CX vs Intercom

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Oracle Cloud CX vs Brevo

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Oracle Cloud CX vs Zoho CRM

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Oracle Cloud CX vs Zoho SalesIQ

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Oracle Cloud CX vs LiveChat

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Oracle Cloud CX vs Pendo

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Oracle Cloud CX vs Pipedrive

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Oracle Cloud CX vs Yotpo

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Customers of Oracle Cloud CX

Around the world in 2026, over 132 companies have started using Oracle Cloud CX as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Oracle Corporation10,000+AustinTexasUnited States
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CGI10,000+MontrealQuebecCanada
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Elevance Health10,000+IndianapolisIndianaUnited States
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BAC10,000+San JoseSan JoseCosta Rica
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Deloitte10,000+LondonEnglandUnited Kingdom
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Accenture10,000+DublinLeinsterIreland
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Publicis Sapient10,000+BostonMassachusettsUnited States
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Aon10,000+LondonEnglandUnited Kingdom
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Probe CX10,000+MelbourneVictoriaAustralia
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Zebra Technologies10,000+LincolnshireIllinoisUnited States
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Oracle Cloud CX Customers by Products and Services

The top three products and services offering customers that use Oracle Cloud CX for Customer Engagement are Cloud Services (14), Digital Transformation (9), Cybersecurity (8).

Customers

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Oracle Cloud CX Customers by Employee Size

The majority of Oracle Cloud CX's customers for the customer-engagement category fall in the company size of 10,000+ employees (50 companies), 1,000 - 4,999 employees (28 companies), 100 - 249 employees (16 companies).

Employee Size

Oracle Cloud CX Customers by Geography

The top three geographies of Oracle Cloud CX for customer-engagement are the United States with 56(52.83%), India with 13(12.26%), United Kingdom with 11(10.38%) customers respectively.

Customers

Employees of Oracle Cloud CX

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Also see other Products/Services by Oracle Cloud CX in:

Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top Oracle Cloud CX competitors?

Oracle Cloud CX’s Top competitors in the customer-engagement category are Intercom, Brevo, Zoho CRM. You can view a full list of Oracle Cloud CX competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Cloud CX and 40,000 other technologies on the internet. You can also compare Oracle Cloud CX and its feature with top competitors here : Oracle Cloud CX vs Intercom Oracle Cloud CX vs Brevo Oracle Cloud CX vs Zoho CRM.

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What is Oracle Cloud CX customer distribution based on company size?

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What is Oracle Cloud CX market share in the customer-engagement?

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What are the top countries that use Oracle Cloud CX?

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What are the top industries that use Oracle Cloud CX?

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