Question 1

What are the different markets in which
        Pendo and
        Gainsight compete against each other?

Accepted Answer

Pendo and
        Gainsight compete against each other in
        the Customer Engagement, Analytics, Big Data, Customer Experience, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Pendo
        and Gainsight compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Pendo has a
        4.58%
        market share in comparison to
        Gainsight’s
        0.46%.
        Since it has a better market share coverage,
        Pendo holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Gainsight holds the
        26th spot.

Question 3

How many customers are acquired by
        Pendo and
        Gainsight in the
        Customer Engagement segment?

Accepted Answer

Pendo has
        25,756 customers and
        Gainsight has
        2,590 customers in the
        Customer Engagement
        segment. Pendo has
        23166 more customers than
        Gainsight in this category.

Question 4

What are the countries in which
        Pendo and
        Gainsight has more customers?

Accepted Answer

Pendo has more customers in United States, United Kingdom and Canada.
Gainsight has more customers in United States, United Kingdom and Canada.

Pendo Vs Gainsight : In-Depth Comparison

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Comparing the customer bases of Pendo and Gainsight

Comparing the market share of Pendo and Gainsight

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