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Verint

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Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer servic...Read more

Contact Center
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Market Share of Verint

Current Customer(s)

4710

Market Share (Est.)

0.22%

Ranking

#15

Top Competitors and Alternatives of Verint

The top three of Verint’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix170236079.99%Verint vs Wix
Zendesk1804148.48%Verint vs Zendesk
Freshworks413431.94%Verint vs Freshworks
Agile CRM402291.89%Verint vs Agile CRM
Salesforce Service Cloud158950.75%Verint vs Salesforce Service Cloud
Mitel158680.75%Verint vs Mitel
Genesys112460.53%Verint vs Genesys
Genesys PureCloud105540.50%Verint vs Genesys PureCloud
Bitrix24100430.47%Verint vs Bitrix24
Wipro84150.40%Verint vs Wipro
Avaya Contact Center83160.39%Verint vs Avaya Contact Center
Zoho Desk72960.34%Verint vs Zoho Desk
LiveAgent60180.28%Verint vs LiveAgent
Five949520.23%Verint vs Five9
PICS45820.22%Verint vs PICS
Aircall42250.20%Verint vs Aircall
NICE inContact36500.17%Verint vs NICE inContact
Genesys Contact Center31510.15%Verint vs Genesys Contact Center
Talkdesk28490.13%Verint vs Talkdesk
NewVoiceMedia27140.13%Verint vs NewVoiceMedia
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Popular Comparisons

Top Competitors and Alternatives of Verint

The top three of Verint’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.

Verint vs Wix

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Verint vs Zendesk

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Verint vs Freshworks

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Verint vs Agile CRM

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Verint vs Salesforce Service Cloud

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Verint vs Mitel

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Verint vs Genesys

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Verint vs Genesys PureCloud

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Customers of Verint

Around the world in 2026, over 4661 companies have started using Verint as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Project Management Institute10,000+PhiladelphiaPennsylvaniaUnited States
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Remedy Intelligent Staffing10,000+AtlantaGeorgiaUnited States
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Rocket Software10,000+WalthamMassachusettsUnited States
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Huawei Technologies10,000+ShenzhenGuangdongPeople's Republic of China
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Summit Health10,000+Berkeley HeightsNew JerseyUnited States
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GE10,000+BostonMassachusettsUnited States
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MetLife10,000+New York CityNew YorkUnited States
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Tyco10,000+PrincetonNew JerseyUnited States
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RBS10,000+LondonEnglandUnited Kingdom
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Parexel10,000+DurhamNorth CarolinaUnited States
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Verint Customers by Products and Services

The top three products and services offering customers that use Verint for Contact Center are Insurance (171), Wealth Management (148), Cloud Services (126).

Customers

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Verint Customers by Employee Size

The majority of Verint's customers for the contact-center category fall in the company size of 10,000+ employees (1064 companies), 1,000 - 4,999 employees (906 companies), 0 - 9 employees (570 companies).

Employee Size

Verint Customers by Geography

The top three geographies of Verint for contact-center are the United States with 2494(64.38%), United Kingdom with 433(11.18%), Canada with 164(4.23%) customers respectively.

Customers

Employees of Verint

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Also see other Products/Services by Verint in:

Contact Center
Workforce Management
Market Research

FAQ

Find answers to the most often asked questions by users.

Who are the top Verint competitors?

Verint’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Verint competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Verint and 40,000 other technologies on the internet. You can also compare Verint and its feature with top competitors here : Verint vs Wix Verint vs Zendesk Verint vs Freshworks.

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What is Verint customer distribution based on company size?

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What is Verint market share in the contact-center?

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What are the top countries that use Verint?

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What are the top industries that use Verint?

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