Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer servic...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Verint’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1702360 | 79.99% | Verint vs Wix |
| Zendesk | 180414 | 8.48% | Verint vs Zendesk |
| Freshworks | 41343 | 1.94% | Verint vs Freshworks |
| Agile CRM | 40229 | 1.89% | Verint vs Agile CRM |
| Salesforce Service Cloud | 15895 | 0.75% | Verint vs Salesforce Service Cloud |
| Mitel | 15868 | 0.75% | Verint vs Mitel |
| Genesys | 11246 | 0.53% | Verint vs Genesys |
| Genesys PureCloud | 10554 | 0.50% | Verint vs Genesys PureCloud |
| Bitrix24 | 10043 | 0.47% | Verint vs Bitrix24 |
| Wipro | 8415 | 0.40% | Verint vs Wipro |
| Avaya Contact Center | 8316 | 0.39% | Verint vs Avaya Contact Center |
| Zoho Desk | 7296 | 0.34% | Verint vs Zoho Desk |
| LiveAgent | 6018 | 0.28% | Verint vs LiveAgent |
| Five9 | 4952 | 0.23% | Verint vs Five9 |
| PICS | 4582 | 0.22% | Verint vs PICS |
| Aircall | 4225 | 0.20% | Verint vs Aircall |
| NICE inContact | 3650 | 0.17% | Verint vs NICE inContact |
| Genesys Contact Center | 3151 | 0.15% | Verint vs Genesys Contact Center |
| Talkdesk | 2849 | 0.13% | Verint vs Talkdesk |
| NewVoiceMedia | 2714 | 0.13% | Verint vs NewVoiceMedia |
Popular Comparisons
The top three of Verint’s competitors in the Contact Center category are Wix with 79.99%, Zendesk with 8.48%, Freshworks with 1.94% market share.
Verint vs Wix
Verint vs Zendesk
Verint vs Freshworks
Verint vs Agile CRM
Verint vs Salesforce Service Cloud
Verint vs Mitel
Verint vs Genesys
Verint vs Genesys PureCloud
Around the world in 2026, over 4661 companies have started using Verint as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Project Management Institute | 10,000+ | Philadelphia | Pennsylvania | United States | |
| Remedy Intelligent Staffing | 10,000+ | Atlanta | Georgia | United States | |
| Rocket Software | 10,000+ | Waltham | Massachusetts | United States | |
| Huawei Technologies | 10,000+ | Shenzhen | Guangdong | People's Republic of China | |
| Summit Health | 10,000+ | Berkeley Heights | New Jersey | United States | |
| GE | 10,000+ | Boston | Massachusetts | United States | |
| MetLife | 10,000+ | New York City | New York | United States | |
| Tyco | 10,000+ | Princeton | New Jersey | United States | |
| RBS | 10,000+ | London | England | United Kingdom | |
| Parexel | 10,000+ | Durham | North Carolina | United States |
The top three products and services offering customers that use Verint for Contact Center are Insurance (171), Wealth Management (148), Cloud Services (126).
Customers
The majority of Verint's customers for the contact-center category fall in the company size of 10,000+ employees (1064 companies), 1,000 - 4,999 employees (906 companies), 0 - 9 employees (570 companies).
Employee Size
The top three geographies of Verint for contact-center are the United States with 2494(64.38%), United Kingdom with 433(11.18%), Canada with 164(4.23%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Verint competitors?
Verint’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Verint competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Verint and 40,000 other technologies on the internet. You can also compare Verint and its feature with top competitors here : Verint vs Wix Verint vs Zendesk Verint vs Freshworks.
What is Verint customer distribution based on company size?
What is Verint market share in the contact-center?
What are the top countries that use Verint?
What are the top industries that use Verint?
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