Question 1

What are the different markets in which
        LiveAgent and
        Regal compete against each other?

Accepted Answer

LiveAgent and
        Regal compete against each other in
        the Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Regal compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.28%
        market share in comparison to
        Regal’s
        0.01%.
        Since it has a better market share coverage,
        LiveAgent holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Regal holds the
        65th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Regal in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        6,018 customers and
        Regal has
        179 customers in the
        Contact Center
        segment. LiveAgent has
        5839 more customers than
        Regal in this category.

Question 4

What are the countries in which
        LiveAgent and
        Regal has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Regal has more customers in United States, United Kingdom and India.

LiveAgent Vs Regal : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Regal

Comparing the market share of LiveAgent and Regal

Compare LiveAgent vs Regal customers by geography

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