Avaya IQ collects agent outbound call information from Proactive Contact when agents are supporting both inbound and outbound calls through agent blen...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Avaya IQ’s competitors in the Communication category are Whatsapp Business with 39.51%, Slack with 19.30%, Microsoft Office 365 with 14.10% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Whatsapp Business | 1213789 | 39.51% | Avaya IQ vs Whatsapp Business |
| Slack | 592832 | 19.30% | Avaya IQ vs Slack |
| Microsoft Office 365 | 433116 | 14.10% | Avaya IQ vs Microsoft Office 365 |
| Intercom | 161360 | 5.25% | Avaya IQ vs Intercom |
| Quip | 72166 | 2.35% | Avaya IQ vs Quip |
| Skype | 58168 | 1.89% | Avaya IQ vs Skype |
| Asana | 51400 | 1.67% | Avaya IQ vs Asana |
| Agile CRM | 40229 | 1.31% | Avaya IQ vs Agile CRM |
| Avaya | 33451 | 1.09% | Avaya IQ vs Avaya |
| Verizon | 28516 | 0.93% | Avaya IQ vs Verizon |
| Twilio | 25565 | 0.83% | Avaya IQ vs Twilio |
| GoToWebinar | 16262 | 0.53% | Avaya IQ vs GoToWebinar |
| Mitel | 15868 | 0.52% | Avaya IQ vs Mitel |
| Microsoft Dynamics GP | 12859 | 0.42% | Avaya IQ vs Microsoft Dynamics GP |
| Canvas LMS | 12081 | 0.39% | Avaya IQ vs Canvas LMS |
| Genesys | 11246 | 0.37% | Avaya IQ vs Genesys |
| Ryver | 10973 | 0.36% | Avaya IQ vs Ryver |
| Recruiterbox | 10602 | 0.35% | Avaya IQ vs Recruiterbox |
| Genesys PureCloud | 10554 | 0.34% | Avaya IQ vs Genesys PureCloud |
| PBworks BusinessHub | 10485 | 0.34% | Avaya IQ vs PBworks BusinessHub |
Popular Comparisons
The top three of Avaya IQ’s competitors in the Communication category are Whatsapp Business with 39.51%, Slack with 19.30%, Microsoft Office 365 with 14.10% market share.
Avaya IQ vs Whatsapp Business
Avaya IQ vs Slack
Avaya IQ vs Microsoft Office 365
Avaya IQ vs Intercom
Avaya IQ vs Quip
Avaya IQ vs Skype
Avaya IQ vs Asana
Avaya IQ vs Agile CRM
Around the world in 2026, over 207 companies have started using Avaya IQ as Communication tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Ohio Air National Guard | 10,000+ | Horsham | Pennsylvania | United States | |
| Orange | 10,000+ | Issy-les-Moulineaux | Ile-de-France | France | |
| Wake Forest Baptist Health | 10,000+ | Winston-Salem | North Carolina | United States | |
| Magnit | 10,000+ | Folsom | California | United States | |
| Softtek | 10,000+ | Monterrey | Nuevo Leon | Mexico | |
| Deutsche Bank | 10,000+ | Frankfurt am Main | Hesse | Germany | |
| NIIT Limited | 10,000+ | Atlanta | Georgia | United States | |
| Probe CX | 10,000+ | Melbourne | Victoria | Australia | |
| Emory Healthcare | 10,000+ | Atlanta | Georgia | United States | |
| GE Healthcare | 10,000+ | Chicago | Illinois | United States |
The top three products and services offering customers that use Avaya IQ for Communication are Cloud Services (18), Wealth Management (15), Unified Communications (13).
Customers
The majority of Avaya IQ's customers for the communication category fall in the company size of 10,000+ employees (83 companies), 1,000 - 4,999 employees (42 companies), 5,000 - 9,999 employees (23 companies).
Employee Size
The top three geographies of Avaya IQ for communication are the United States with 112(62.22%), United Kingdom with 22(12.22%), India with 10(5.56%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Avaya IQ competitors?
Avaya IQ’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of Avaya IQ competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Avaya IQ and 40,000 other technologies on the internet. You can also compare Avaya IQ and its feature with top competitors here : Avaya IQ vs Whatsapp Business Avaya IQ vs Slack Avaya IQ vs Microsoft Office 365.
What is Avaya IQ customer distribution based on company size?
What is Avaya IQ market share in the communication?
What are the top countries that use Avaya IQ?
What are the top industries that use Avaya IQ?
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