Question 1

What are the different markets in which
        Avaya CMS and
        CoMagic compete against each other?

Accepted Answer

Avaya CMS and
        CoMagic compete against each other in
        the Cloud Business Telephony, Contact Center, Live Chat.

Question 2

How does the market share of
        Avaya CMS
        and CoMagic compare in the
        Cloud Business Telephony market?

Accepted Answer

In the Cloud Business Telephony market,
        Avaya CMS has a
        7.22%
        market share in comparison to
        CoMagic’s
        0.38%.
        Since it has a better market share coverage,
        Avaya CMS holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Business Telephony category, while
        CoMagic holds the
        33rd spot.

Question 3

How many customers are acquired by
        Avaya CMS and
        CoMagic in the
        Cloud Business Telephony segment?

Accepted Answer

Avaya CMS has
        2,126 customers and
        CoMagic has
        111 customers in the
        Cloud Business Telephony
        segment. Avaya CMS has
        2015 more customers than
        CoMagic in this category.

Question 4

What are the countries in which
        Avaya CMS and
        CoMagic has more customers?

Accepted Answer

Avaya CMS has more customers in United States, United Kingdom and Brazil.
CoMagic has more customers in United States, United Kingdom and United Arab Emirates.

Avaya CMS Vs CoMagic : In-Depth Comparison

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Comparing the customer bases of Avaya CMS and CoMagic

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